Keeping you Safe
We have a number of precautions in place to make your experience as safe as possible.
Book Online
Pay by card using our online booking system. Just find the show you want to book in our event listing and click the ‘Buy Tickets’ button and follow the payment instructions. Your tickets will then be sent as ETickets. Please be aware a £1 booking fee applies.
Pricing
Ticket prices vary, depending on the art form or show/workshop you are booking for. All prices are listed on the event page.
Concessions
Discounts (priced in brackets) vary from show to show. Generally, they are available to children, students, unwaged, over 60s, under 26s, disabled patrons and their companion. Occasionally discounts are unavailable for events organised by outside organisations, for which we are the ticket agent. Where applicable, Multi-Buy Discounts only apply to an equal amount of tickets bought across the stated number of events.
Babes in Arms/Lap Tickets: We offer lap tickets to accommodate families already booking children onto events. This is only on selected events. Lap tickets are for children under 2 years old, and only available when booking alongside a paying child. These must be booked via the box office and aren't available online.
Armed Forces Discount Card, SKDC
Upon presenting your Armed forces card to the box office, we will tag your account so you can make bookings online, over the phone and in person. Signing up to the scheme via SKDC allows bookers to get £2 off up to 4 tickets in one transaction. This applies to the Stamford Arts Centre Professional Promoted events, look out for the card logo on applicable events. (offer excludes pantomime)
Blue Light Card
Blue Light Card holders can receive £2 off up to 4 tickets in one transaction. This applies to the Stamford Arts Centre Professional Promoted events, look out for the card logo on applicable events on our website. These can only be booked in person at the box office, when presenting the card. (offer excludes pantomime)
Refunds
We regret that we are unable to give refunds. If an event is sold out, we will try to resell unwanted ticket/s. If your tickets are sold on, an administration fee of £1 per transaction is charged for this service, and we will credit your customer account for you to use against a future purchase.
Opening Times
Our Box Office Phones (01780 763203) are open Monday to Friday 9am-5pm and Saturday from 10am to 2pm and 1 hour before shows and films. In person tickets can be purchased Monday, Wednesday, Friday, Saturday 10am to 2pm and of course before every show or performance,
Gift Vouchers
You can buy a Gift Voucher for any amount you require from the box office or online here.
(The Management reserves the right to change the programme if necessary, without notice.)
Having difficulty accessing your new online account?
If you have booked for an event at Stamford Arts Centre over the phone, or in person, but not online before, you will need to create a new password. To do this you need to follow the instructions on the account login page by clicking on the 'Reset here' link (see below).
After following the instructions to reset your password, you should receive an automated email with a unique link to change your password. This usually happens straight-away, however, sometimes this could take a few minutes. Please also check your junk mail folder.
When you have changed your password you will automatically be logged into your online account where you can see your purchase history (if any), your personal details, details of any memberships, delivery and billing addresses as well as your data protection and brochure preferences.
Getting in a loop?
If after following the link in the email you are finding that you are getting stuck in a loop, this may be down to your browser's cookie settings. You gain full access to all of our website's features (plus a great many other websites) you will need to check your browser's settings are not set to block the domains: stamfordartscentre.com and/or system.spektrix.com.
The links below may help if you are unfamiliar with your web browser's settings :
- Safari (iPhone/iPad)
- Firefox
We recommend that you use the latest version of Google Chrome or Mozilla Firefox to access and use stamfordartscentre.com.
If you continue to have problems, please email us.
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