Online Account Help

Having difficulty accessing your new online account?

If you have booked for an event at Stamford Arts Centre over the phone, or in person, but not online before, you will need to create a new password. To do this you need to follow the instructions on the account login page by clicking on the 'Reset here' link (see below).


After following the instructions to reset your password, you should receive an automated email with a unique link to change your password. This usually happens straight-away, however, sometimes this could take a few minutes. Please also check your junk mail folder.

When you have changed your password you will automatically be logged into your online account where you can see your purchase history (if any), your personal details, details of any memberships, delivery and billing addresses as well as your data protection and brochure preferences.

Getting in a loop?

If after following the link in the email you are finding that you are getting stuck in a loop, this may be down to your browser's cookie settings. You gain full access to all of our website's features (plus a great many other websites) you will need to check your browser's settings are not set to block the domains: and/or

The links below may help if you are unfamiliar with your web browser's settings :

Internet Explorer

Google Chrome

Safari (iPhone/iPad)

- Firefox

We recommend that you use the latest version of Google Chrome or Mozilla Firefox to access and use

If you continue to have problems, please email us.


From our What’s On section...

  • exhibitions

    The ever-popular Maxey Art Group & Deepings Art Club (M.A.D....

  • stamford shakespeare
    The Merchant of Venice

    The Merchant of Venice

    Tues 12 Jun - Sat 16 Jun, Tues 26 - Sat 30 Jun, Mon 16 - Sat 21 Jul, Mon 30 - Sat 4 Aug

    Venice, 1596 and Antonio, an honourable merchant, enters int...

  • stamford shakespeare
    The School for Scandal

    The School for Scandal

    Tues 19 Jun - Sat 23 Jun, Tues 3 - Sat 7 Jul, Mon 6 - Sat 11 , Mon 20 - Sat 25 Aug

    Sheridan’s classic comedy sparkles with wit, verbal brillian...

  • stamford shakespeare
    The Merry Wives of Windsor

    The Merry Wives of Windsor

    Tues 10 Jul - Sat 14 Jul, Tues 24 - Sat 28 Jul, Mon 13 - Sat 18 Aug, Mon 27 - Sat 1 Sep

    The old rogue Sir John Falstaff has returned penniless from...

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